In our great profession we specialise in the delivery of portfolios of change. However, if we look in the mirror every now and again, we'll see we often fall into the trap of evangelising project/PMO methodologies and practices that we learn about in training courses, read in text books and hear at industry conferences and exhibitions. In our experience this can create a significant misalignment between us and our biggest customers – the Executive team.
Execs tend to make up the sponsors, business owners and key stakeholders across the portfolio, but it is worth remembering that up to 70% of your exec team probably are naturally “Just Do It!” They're unlikely to be interested in project terminology and methodology, in fact it turns many of them completely off.
So if you are a Portfolio Manager, a PMO Lead or you head up transformation and change, it is worth thinking hard about what you are offering your most important customers. You need to feed the exec ‘engine’ fuel that allows it to run smoothly.
Here's our guide to five of the most common exec demands and how to meet them:
1. “Give me concise - no essays”
2. “I want pictures - not text”
Check out our video to discover how an executive reporting tool can provide simple, visual information on the status of a portfolio:
3. "Give me consistent report formats"
4. “There's too much information here"
5. “Give me simple, fast and easy”
It's vital to understand these key exec demands and be able to act upon delivering against them. Achieve that, and you'll be well on the way to improving your level of engagement and discussions with senior leaders.
by Rupert Taylor September 2018